FAQs

  • Our physiotherapists are experts in movement and body function who work to prevent disease and disability through physical means. The treatment pathway is: Assessment, Diagnosis, Various forms of treatment.

    Physiotherapy can help you: Recover from injury, Reduce pain and stiffness, Increase mobility, and Prevent further injury.

    We will help you overcome movement disorders, which may have been:

    • Present from birth

    • Acquired through accident, injury or habit/lifestyle

    • From life-changing events

    • As a result of ageing.

  • Please arrive 5-10 minutes early for your first appointment with us.

    During your initial appointment, your physiotherapist will discuss your reasons for attending physiotherapy, review any relevant referrals, and discuss your desired outcomes. Your physiotherapist will then conduct a physical assessment of your injury issue if required.

    In the vast majority of cases, your physiotherapist will commence hands-on treatment during your first visit to our clinic - meaning you can look forward to recovering immediately!

  • Yes!

    As part of your treatment, your physiotherapist will provide education addressing the following:

    • The diagnosis of your injury/issue

    • The treatment program they wish to implement

    • How to best manage the injury initially

    • What you can do at home to assist in recovery and prevention

    Where appropriate, our physiotherapists will create a personalised exercise and recovery program through our online platform Physitrack. This program can be accessed online and via an app on your phone.

  • Yes.

    For those who have private health insurance with cover for physiotherapy, we are able to process your claim on the spot via the Hicaps claiming system.
    In such circumstances, patients are responsible for the out-of-pocket (after private health insurance rebate) cost of the consultation.

    Please Note: Patients do NOT need private health insurance to attend physiotherapy.

  • We do not require a referral to obtain an appointment with any of our physiotherapists.

    A referral can be helpful to our physio’s in complex cases, however it is not mandatory.

    In certain circumstances determined by their GP, a CDM referral can provide a partial Medicare subsidy for up to 5 physiotherapy visits.
    Find out more about these services HERE.

  • Our Bluff & North Road Clinic’s are private practices which means we do no Bulk Bill sessions.

    However, patients can be given a CDM referral from their GP to obtain a partial Medicare subsidy for up to 5 physiotherapy sessions.
    Find out more about these services HERE.

  • Yes.

    Our physiotherapist, James Xu, is offering Home Visits to our Bluff Road and North Road community.

    Please contact our reception staff for more details.

  • Bluff Road and North Road Physiotherapy has a tiered fee structure relevant to the experience of each physiotherapist.

    Our Fee Structure is as follows:

    • Senior Physiotherapist

    • Associate Physiotherapist

    • Physiotherapist

    Prices also vary depending on the length and type of consultation.

    Click Here for our Price List

    We also offer a range of additional services, such as Pilates and Hydrotherapy, that can be attended individually or by purchasing a membership to the relevant program.

    For more info - Book Online or contact us.

  • Our standard consultation times are 30 minutes, predominantly treatment time.

    Longer appointments can be booked where available. Should you wish to have a session longer than 30 minutes, we encourage you to speak with your treating physiotherapist.

  • Bluff Road and North Road Physiotherapy is proud to serve our community by providing treatment for those injured in a car accident.

    For more information, please click here!

  • Bluff Road and North Road Physiotherapy is proud to serve our community by providing treatment for those injured at work.

    For more information, please click here

  • If you have a specific question, but are unsure whether physiotherapy is the right place to start, feel free to get in touch directly with one of our physios via our Ask the Physio service.

    Fill out the ‘Ask the Physio’ form out below to have your query sent a physio, and they will reply to you directly as soon as they can!

Ask the Physio

Looking for some advice or unsure whether physio is right for you? Fill out the following form to ask a question directly with one of our practitioners.